Diamond Business Solutions

Products

Call Navigator™ makes it easy for your customers. You give them one number they can remember. Dial this and they can reach anyone in your business, wherever they are based, anywhere, outside business hours if you want. Callers pay normal call charges. You can even choose the number.

With Call Navigator's virtual receptionist, you can take a call, you can reach the right person every time. But what if the person is unavailable to take the call? This is not a problem. They can try another extension without having to re-dial. They can reach someone working at home. They can be diverted to a mobile phone or go through to voice mail. Call navigator can even send an e-mail and text. Callers get what they want within seconds. You suddenly become more efficient and you are serving your customers better.

You may be thinking that all this must be complicated and expensive. Actually, no. It's simple and easy to use and it's online. There is an initial connection fee, but you only pay for calls delivered to mobile telephones. It is exceptional value for money.

You improve efficiency and save money, too. You don't need to buy expensive equipment or employ a receptionist to take your call.

 

Are you fed up with giant telecom corporations who treat their customers with disdain and hide behind impenetrable techno babble?

So are we. That's why Craftword , as agents of Your Communications, you, our customer, will discovers a no-nonsense, straight-talking company who makes everything crystal clear and who deliver a truly exceptional service. 

In short, we offer a complete range of bespoke business communication services covering voice, data and mobile.

The whole approach is geared to working with you to supply a communications package that works hard for your specific type of business. And every customer can expect a straight-talking approach. In fact, we'll make sure you feel perfectly in control of the technology. After all, our business focus starts and ends with you.

We would like to offer you the chance to discover for yourself how Your Communications can work for you. We will ask you for a copy of your phone bill to see if we can make it cheaper for you. Our consultation is absolutely free. And if we cannot save you enough on your bill, we will tell you.